FARR – Refugees Rights Groups in Sweden

FARR (Flyktinggruppernas Riksråd) is an independent umbrella organization for individuals and groups working to strengthen the right to asylum in Sweden.Their website has general information on migration law and asylum procedures in Swedish as well as a dedicated section for people fleeing from Ukraine in English, Ukrainian, and Russian.They publish a very comprehensive guide for asylum seekers in Sweden called „Goda Råd“.You can get it as a PDF in various languages here.They also operate a counseling hotline for refugees: +46 8-710 02 45


Assistance for Refugees, Find Help, Legal Help


Arabic, English, Farsi, Russian, Spanish, Swedish, Ukrainian

Marginalized People

Norwegian Healthcare Ministry’s Page

Norwegian Healthcare Ministry’s page offers relevant information to Ukrainians displaced by the war on topics like: Upon arrival Where to get medical help Paying for healthcare for adults Free healthcare for children under the age of 16 Refugee rights in relation to the health services Healthcare for people with a final rejection of their asylum application

Norwegian Healthcare Ministry's Page

Find Help, Medical Help


Amharic, Arabic, Dari, English, Farsi, Kurmanji, Norwegian, Russian, Sorani, Tigrinya, Turkish, Ukrainian

StartWien – Information modules about life in Austria and Vienna

The city of Vienna offers free information modules on living, working, health care, schools and many other topics for “newly arrived Viennese people”. If you live in a different city you could still attend the modules online – the information on health care, renting appartments, schools,… is relevant for all of Austria.


Assistance for Refugees, Find Help



Arabic, English, Farsi, German, Russian

Deutsche Welle German learning plattform

DW has an excellent platform for learning German. The courses range from basic literacy to B2 and are available in many different languages and now also in Ukrainian. The courses are very well made and the videos and infos are current and up-to-date. You don’t need to register.

Deutsche Welle - Німецька з собою Вивчай німецьку безкоштовно разом з DW


Austria, Germany, Switzerland

Arabic, English, Farsi, German, Russian, Ukrainian

Women’s emergency hotline Austria

Free crisis counselling by telephone for women, children and young people affected by violence. The hotline can be reached 24 hours a day, every day. They offer Information on legal and social issues in connection with violence against women and children. They can refer you to regional women’s protection facilities and counselling centres. They also have a help chat, if you prefer to write instead of calling. The chat can be reached every day from 16:00 to 22:00 and is available in many different languages: www.haltdergewalt.at

Frauenhelpline - Women's emergency hotline Austria

Find Help, Legal Help, Psychological Help


Arabic, English, Farsi, German, Russian, Ukrainian

Children, Women

Help center for female refugees in Vienna

The Diakonie has a special helpcenter for women. All the legal advisors and social workers, who work there, are female and only women and small children are allowed to enter the center. They offer help in every possible situation. From legal issues and help for victims of violence and human trafficking to finding work and accommodation. The homepage is German, but they have counseling in Russian and many other languages.  The telephone number is: 0043 664 88 63 28 53 

Diakonie - Frauenberatung Wien

Find Help, Legal Help, Psychological Help



Arabic, English, Farsi, German, Russian


Excellent monthly guide on all support services in Paris and Lyon

Watizat is an outstanding monthly published, downloadable guide in serveral different languages (Ukrainian will follow very soon!) that collects all relevant information about accommodation, transport, medical and legal help, special support for LGBTIQ refugees, where to find free food and showers, French classes, psychological help,… There are guides for Paris and Lyon.

Watizat guide

Accommodation, Assistance for Refugees, Find Help, Food, Legal Help, Medical Help, Psychological Help, Transport


Lyon, Paris

Arabic, English, Farsi, French


AMIKE telephone – Psychological aid for refugees via telephone

Psychological emergency aid for refugees and migrants. The AMIKE-Helpline offers advice and help from crisis-experienced psychotherapists, psychologists and social workers via telephone. Free, anonymous, multilingual and for all of Austria. There are different phone numbers for the different languages – please find them in the link below.

AMIKE Telefon der Diakonie

Find Help, Psychological Help


Arabic, BKS, English, Farsi, German, Kurdish, Russian, Ukrainian